“Response: Empty Response Received URL:mdmcontroler.aspx?action=1” Error

Issue:  After launching the client app on a device, instead of the home screen, a blank screen appears followed by this error:

Response: Empty Response Received URL:mdmcontroler.aspx?action=1

Resolution: To resolve this issue, follow the steps below:

1.  Log in to your server.

2.  Open IIS Manager by clicking your Windows Start button and entering "inetmgr" into the search box.  Then press Enter.

3.  On the Connections pane, expand the server node and click Application Pools.


4.  Right click on the pool hosting the Verivo AppServer (e.g., ASP.NET v4.0) and select Advanced Settings.


5.  In the Advanced Settings window, in the General section, change Enable 32-bit Applications to False.


6.  Click OK to finish.

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