Application monitoring

Hello:

I am part of the application support team in charge of supporting the Verivo application and Overwatch server in the staging and production environments. 

I would like to know what services/processes etc. need to be monitored on an on-going basis to ensure application availability.  On my list i have:

1) IIS

2) Pushservices.exe

Are there any other Verivo specific application processes/exe/batch files etc that need to be monitored? 

Thanks,

Franco Agar (fagar@kpmg.ca)

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3 Comments

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    smilliken

    Hi Franco,

    If you are going to use the Overwatch feature the other service that will be required is the Usage Archiver Service. It will actually be called Pyxis Mobile Archive Service in your services.msc. On page 279 of our 7.3.14 Dev Guide it explains all the steps required to set this up.

    Thanks,
    Scott

  • 0
    Avatar
    Franco Agar

    Scott

    Thanks a lot for this.  So there are no other services for the "Verivo Application" component that need to be monitored?

    Franco

  • 0
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    smilliken

    No problem, the main service that has to be started in order to maintain application stability is the IIS service. The Overwatch and Push notification services are optional features you can use within the application but if those were to stop only those components would stop working and not the entire application. It is also important to note that if you are using the BES , Iron Mobile, or another 3rd party for authentication purposes than those servers will need to be monitored as well.

    -Scott

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